The computers stop, and nobody calls back. We pick up.
One team looks after the computers, the servers, the email and the backups for your whole office. You ask once, and it gets fixed.
A person here calls you back the same business day, usually within an hour.
- One monthly price
- Month to month
- A named contact
You already know the feeling
These are the things owners tell us in the first five minutes.
- The last person who knew how anything was set up has left.
- Something breaks on a Friday and it is still broken on Monday.
- Nobody can say for certain whether the backups work.
- Every problem costs an hour of your day before anyone even looks at it.
What you get
Everything below sits inside the monthly price.
One monthly price covers this whole list, and one person here calls you back.
The same business day, usually within an hour
- One place to ask for help, and people who already know how your office is set up
- We watch your computers, servers and internet line, and fix small faults before they reach you
- Backups taken every day and tested, so your files come back after a fire, a flood or a mistake
- Email, files and passwords set up so a lost laptop stays an inconvenience and nothing worse
- Someone comes to your office when the problem needs hands on it
- New staff ready before their first morning, and leavers shut off the same day
- A written record of everything we change, which you can read at any time
- One person here who knows your business and answers your callback
What we promise, in writing
What it costs
One monthly price covers the whole office. It is published on our pricing page, so you can read it before you speak to anyone.
Hardware and software licences are passed on at what they cost us, listed line by line on your monthly statement.
- One monthly price for the whole office
- Month-to-month terms, with 30 days notice to leave
- Licences and hardware at cost, listed line by line
How it starts
You ask for a callback
Leave your name and a number. A person here calls you back the same business day, usually within an hour, and asks what keeps going wrong.
We look at what you have
We come and see the office, list every computer, server and account, and write down what is at risk. That is the free audit, and the list is yours to keep.
We take it over
We set up the watching and the backups, meet your staff, and from that day you have one place to ask for help.
Tell us what keeps going wrong.
Leave your name and a number. A person here calls you back the same business day, usually within an hour. Would you rather see it written down first? Book the free audit and we will bring the list to you.
- Same day
- One price
- Month to month