Schools, colleges and training companies
We look after the classroom computers, the learner portal and the student records behind them, for private colleges, training companies and independent schools across Canada.
A person calls you back the same business day, usually within an hour.
The class starts in ten minutes and none of the log-ins work.
Twenty learners watching an instructor restart a machine is the part they remember.
These are the calls we get from principals and owners, in the words they use. Under each one is what we actually do about it.
A room of learners, an instructor at the front, and a sign-in screen that refuses everybody. The lesson turns into twenty minutes of troubleshooting in front of paying students.
What we do
We keep classroom machines on one standard setup and test the sign-in the week before term rather than on the first morning. When something does fail during a class, a person answers and works it while the instructor carries on with the room.
Enrolment in one system, marks in a spreadsheet, the learner portal in a third, and a copy of everything in somebody’s inbox. When an accreditor asks who has seen a record, nobody can answer.
What we do
We bring learner records into one place the school controls, limit who can open them, and keep a copy we restore in front of you rather than assume. Data is handled in line with PIPEDA and the privacy rules of your province.
Every intake means accounts, email, portal access and devices, done by hand in a week. Every graduation means the same work in reverse, and that work is usually skipped.
What we do
We set up joining and leaving as one routine we run for you. New learners and staff have their access on day one, and when they finish it closes the same week. You approve the list, we do the work.
One standard setup in every classroom.
Tested the week before term, rather than on the first morning.
An instructor calls once, and keeps teaching while we sort it out.
Same business day, usually within an hour
Your account lead answers the callback and knows your timetable.
Tell us which learning platform you run and we start there. Moodle, Brightspace, Google Workspace for Education — the platform your instructors teach on keeps running because the machines, the Wi-Fi and the log-ins underneath it are looked after.
A person calls you back the same business day, usually within an hour.
Ask us to call you back →The price list is published. You see the number before you sign, and it does not move because a term was busy.
The price list adjusts for how many people you have and how many campuses, and we confirm the final number in a call before anything is signed. Data is handled in line with PIPEDA and the privacy rules of your province.
See what each plan covers →Anything we have missed here, ask it on the callback.
Ask us to call you back →We start with the platform you already run. Tell us the name when we call you back. If it is one we have never worked with, we say so plainly before you sign anything.
The school remains responsible. We handle records in line with PIPEDA and the privacy rules of your province, keep access limited to named staff, and sign a written agreement before we get access to anything.
Work that would interrupt a class is scheduled outside teaching hours, and we agree the window with you in advance. Tell us your timetable on the callback and we plan around it.
Leave your name and number. A person calls you back the same business day, usually within an hour, and asks plain questions about what stopped working.
We look at the classroom machines, the portal and the student records you have now, write down what is at risk, and hand you the list. No charge, and no obligation to hire us.
Book the free audit