Five services

Tell us what keeps going wrong. We look after it from there.

Five services, written in plain words. Each one has a monthly price you can read before you speak to anyone, and a person here who calls you back.

An IT technician with a laptop bag arriving at the door of a small business on a Canadian main street

A person here calls you back the same business day, usually within an hour.

  • One monthly price
  • Month to month
  • A named contact

Pick the one that sounds like your week

Day-to-day computer support

When something stops working, you tell one team and it gets fixed.

  • One place to ask for help, and people who already know your office
  • We watch your computers and servers, and fix small faults before you notice them
  • Backups we test, so your files come back after a bad day
  • Someone comes to your office when the problem needs hands on it

You tell one team what broke. From there, getting it fixed is our job.

The same business day, usually within an hour

Your website, built and looked after

We build the website, keep it online, and fix it when it breaks.

  • A site that reads well on a phone and opens quickly
  • Hosting, updates and security handled by the same team that answers you
  • Enquiry forms that reach a real inbox, with a record of every message
  • Small changes made when you ask, without starting a project each time

The people who keep your website online are the same people who answer when you ask us to call.

Your site stays up, backed up and edited when you ask

One place for every customer

Every enquiry, quote and customer sits in one list your whole team can see.

  • Every call, email and quote filed against the right customer
  • You can see what is waiting, and who it is waiting on, today
  • Nothing is lost when someone is away or leaves the business
  • We set it up, move your existing records in, and sit with your staff until they are comfortable

When someone is away, the customer’s file is still where everyone can find it.

Your customer records stay yours, on your own web address

The repeat work, handled for you

The jobs your staff redo by hand every week get done for them instead.

  • New enquiries land with the right person straight away
  • Quotes, invoices and letters filled in from records you already keep
  • Reminders sent to customers without anyone remembering to send them
  • A short weekly summary on your desk that nobody had to build

Count the jobs your office does twice. That number is what this service removes.

The repeated office steps run themselves, and you can see them run

Getting found, and getting enquiries

We help the right people find you, and we count how many of them get in touch.

  • Your business found on Google by people nearby who need what you do
  • Advertising with a monthly cost you agree before it starts
  • Every enquiry counted, so you can see what the spending brought back
  • One plain monthly page: enquiries, where they came from, what they cost

Advertising you cannot measure is just a bill. Each month you get the count of enquiries it brought you.

One plain page of numbers every month

What we promise, in writing

Same day
A real person calls you back the same business day, usually within an hour.
One price
One monthly price, published on our pricing page before you speak to anyone.
Month to month
Month-to-month terms, a named contact, and your data handled to PIPEDA and PHIPA rules.
Start here if you are unsure

The free infrastructure audit

We sit down with you, look at everything you run — computers, servers, website, records, backups — and write down what to fix first, in the order it matters. You keep the list whether you hire us or not.

  • A written list of what is at risk today
  • What it would cost to put each item right
  • What to do first, second and third
A path with the first stop already completed and two ahead

The list is yours to keep

Talk to a person today.

Leave your name and a number. A person here calls you back the same business day, usually within an hour. Prefer to see everything written down first? Book the free audit and we will bring the list to you.

  • Same day
  • One price
  • Month to month

Ask us to call you back

Leave your name and number. A real person calls you back the same business day, usually within an hour.

We use your number to call you back about your request. Nothing else.

Call me back