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One monthly price, published here.

Three plans. Each one covers a set list of work for a fixed monthly fee, and the fee is for the whole business whatever your headcount. The prices are on this page. Read them, then ask us to call you back.

A person calls you back the same business day, usually within an hour.

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What each plan costs

The plan name says how much of your technology we take over. Everything listed under a plan is inside its monthly price.

Essential Support

$3,400CAD per month

Works out to: At 10 people, $340 each a month. At 40 people, $85 each.

For: A business that wants the computers, the email and the website to simply work.

Usually 10 to 40 people.

Support on business days.

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Inside the monthly price

  • Someone picks up when a computer, a printer or the email stops.
  • Every computer watched and kept up to date, so faults are caught early.
  • Your files copied to secure cloud storage, and the restore tested.
  • Your domain, your email and your website hosted, secured and kept current.
  • Two-step logins and a password vault for the whole office.
  • A sit-down review of what broke and what changed, every three months.

If you want to leave: Leave any month. Thirty days notice in writing and the billing stops.

Outside this plan: The customer list, the marketing work and the automatic office steps live in Growth Operations. Hardware and licences are billed at what they cost us.

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Where most of our clients land

Growth Operations

$8,900CAD per month

Works out to: At 30 people, about $297 each a month. At 150 people, about $59 each.

For: A business that has outgrown its systems and wants the customer list, the follow-up and the office software to run themselves.

Usually 30 to 150 people.

Extended coverage hours, written into your agreement.

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Inside the monthly price

  • Everything in Essential Support.
  • Your customer list set up, cleaned and looked after week to week.
  • The repeated office steps handled automatically — new client files, reminders, hand-offs.
  • New enquiries routed to the right person the moment they arrive.
  • Your marketing pages, forms and campaign reporting built and maintained.
  • One screen that shows you the numbers you care about, kept current.
  • A monthly sit-down with the person who owns your account.

If you want to leave: Leave any month. Thirty days notice in writing and the billing stops.

Outside this plan: Work rolled out across several sites, systems built for you from scratch and on-site visits live in the full department. Hardware, licences and your advertising budget are billed at what they cost us.

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Full Digital Department

Set after the free audit

We put a price on this after the free audit, once we have seen what you actually run.

For: A business with several locations, or one that wants a whole technology department without hiring one.

Usually 100 to 300 people, or more than one site.

Coverage set with you, with on-site visits.

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Inside the monthly price

  • Everything in Growth Operations.
  • A senior lead assigned to your business who knows it by name.
  • Rollouts across every location, including new sites as you open them.
  • Systems built for you — client portals, training sites, internal tools.
  • A written security and privacy programme, aligned with PIPEDA and PHIPA.
  • A quarterly working session on site with your management team.
  • A written hand-over plan, so the work can leave with you.

If you want to leave: Leave any month. Thirty days notice in writing and the billing stops.

Outside this plan: Hardware, licences and the money you spend on advertising are billed at what they cost us. Anything built as a project of its own is quoted before it starts.

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A smaller office?

Small Office Support is $1,900 a month for offices of 5 to 15 people. It covers the computers, the email, the files and the daily backup, with the same callback promise. Ask for it by name when we call you back.

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The per-person figures are the monthly fee divided by the number of people each plan covers. The fee stays the same anywhere inside that range.

The same in all three plans

These hold whichever plan you pick, and they are written into the agreement.

  • One fixed price a month for the whole business. Hire inside your plan’s range and your bill stays where it is.
  • A named person on your account who knows your business and answers when you ask for a callback.
  • Month to month. Thirty days notice in writing ends it.
  • Move up or down a plan whenever you want, on the same 30 days notice.
  • Your data handled in line with PIPEDA, and with PHIPA where health records are involved.
  • We take no commission from any supplier we recommend. Your monthly fee is the only money we make from you.
  • Pay twelve months up front and the price drops by 10 percent.
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What you pay for separately

Four things sit outside the monthly fee. We put them in writing before you sign, so the first invoice holds no surprises.

Hardware and software licences

Laptops, servers, Microsoft 365 seats and the like are billed at what they cost us. We add nothing on top, and every renewal shows on your monthly statement.

Advertising budget

If we run campaigns for you, the money you spend with Google or Meta is yours and goes straight to them. We bill for the work only.

Large one-off projects

A new office, a website rebuilt from scratch, a move to a new customer system. Each is quoted on its own, at a fixed price agreed before anyone starts.

Work from a higher plan

You can add a piece of a bigger plan without moving up to it. We quote it before it starts, and your monthly fee changes only when you say yes.

How the agreement works

Starting

We agree the plan and the start date in writing. Then we take over your accounts, put monitoring on your computers, and tell you what we found.

Paying

One invoice a month, on the same day each month, for the amount published on this page. Pay twelve months up front and the price drops by 10 percent.

Changing

Move up or down a plan on 30 days notice, in either direction. Growing past your plan’s range starts a conversation before it starts a bigger invoice.

Leaving

The agreement runs month to month. Give us 30 days notice in writing and the billing stops at the end of that period.

Questions about the price

The price on this page is the price on the invoice.

Does the price go up as we hire?

The monthly fee is set by the plan and covers the whole business. Hire ten people inside your plan’s range and your bill is the same. When you grow past the range, we sit down with you and agree the next plan before anything on the invoice moves.

What contract do we sign?

A plain-language agreement that runs month to month. Thirty days written notice ends it. If the work stops being what we promised, you can leave.

What about hardware, licences and ad money?

Billed at cost. Every licence, every renewal and every ad invoice appears on your monthly statement at the price we paid. The monthly fee is the only money we make from you.

Can we do a single project instead of a monthly plan?

Yes, for a job with clear edges — a website rebuild, a move to a new customer system, a new office. We quote a fixed price for that job on its own, and you decide about a monthly plan afterwards.

We already have an IT person. Where does that leave us?

Your person stays and we sit behind them: the escalations, the decisions about what to buy, the supplier calls, and the parts they do not cover. We work out which plan fits on the callback.

Do you take commission from the software you recommend?

No. Your monthly fee is the only money we take from a client, so we can recommend what suits your business.

We will tell you which plan fits

Leave your name and number. A person calls you back the same business day, usually within an hour. They ask about a dozen questions and tell you which plan fits your business, including the smallest one when that is the honest answer.

  1. 1You leave your name and your number.
  2. 2A person calls you back the same business day, usually within an hour.
  3. 3We agree a plan on the phone, or we book the free audit and find out first.

Ask us to call you back

Leave your name and number. A real person calls you back the same business day, usually within an hour.

We use your number to call you back about your request. Nothing else.

Prefer to see the evidence first? The infrastructure audit is free and ends in a written report.

Book the free audit
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