Seven cities, one team

IT support across Canada, city by city.

We look after the machines, the email, the files and the backups for businesses in seven Canadian cities, and a person answers when something stops working. Pick your city to see the areas we cover there, how a visit gets arranged, and what your first week looks like.

A person calls you back the same business day, usually within an hour.

A Canadian workplace in the morning, desks in use and daylight from one side

What is the same in every city

  • A person calls you back the same business day, usually within an hour.
  • One named account lead who knows your business and stays on it.
  • Published monthly prices, month to month, 30 days notice to leave.
  • Your records handled in line with PIPEDA, and with PHIPA in Ontario.

One team, one place to leave your name, one bill at the end of the month.

Same business day, usually within an hour

Your account lead answers the callback and knows your business by name.

A quiet Canadian main street of small-business storefronts on an overcast morning

How coverage actually works

Three plain facts, so nobody is surprised on the first bad morning.

The day-to-day work happens over a connection

We watch your machines, your email and your backups from our side, so the alert usually reaches us before somebody in your office picks up the phone. Anything that can be repaired that way is repaired that way, the same day.

A visit is agreed on the callback, in writing

Cabling, a dead switch, a new office to set up: some jobs need hands in the room. We tell you on the callback what we can arrange for your address and when, and you get the time in writing before anybody drives out.

One person owns your account

The same named account lead answers the callback, learns how your business works and stays on it after the first month. You never re-explain your office to a stranger.

We work out of Toronto, on Eastern time. For a business in Vancouver or Calgary that matters most at the end of your afternoon, so ask on the callback which hours a person is reachable for your office and we answer plainly.

If your city is not on this list

We already work in the places next door to these seven, and the same agreement covers a second or third address. Leave your name and number, say where your offices are, and we tell you on the callback what we can do for that address.

Places already covered on these agreements

  • Brampton
  • Caledon
  • Richmond Hill
  • Oakville
  • Burlington
  • Kanata
  • Barrhaven
  • Gatineau
  • Burnaby
  • Richmond
  • Surrey
  • Airdrie

Tell us where your offices are and what is going wrong.

Leave your name and number. A person calls you back the same business day, usually within an hour, and asks plain questions about what stopped working.

Or start with the free infrastructure audit

We look at the machines, the records and the backups you have now, write down what is at risk, and hand you the list. No charge, and no obligation to hire us.

Book the free audit

Ask us to call you back

Leave your name and number. A real person calls you back the same business day, usually within an hour.

We use your number to call you back about your request. Nothing else.

Call me back