Hardening and fixes

We fix what the check found, and show you each repair ticked off.

We make the repairs ourselves: updates, server settings, who can open what, the second sign-in step, backups with a tested restore, and monitoring.

A shield holding the business’s files, with the last one checked

A person here calls you back the same business day, usually within an hour.

  • Written permission first
  • A report in plain words
  • Checked again after the fix

What we fix

We work from our own report or from the list you already have. If you have an IT provider or a web developer, we can do it together with them.

  • Updates to software, plugins and servers
  • Server settings
  • Who can open what
  • The second sign-in step (MFA)
  • Backups, with the restore tested
  • Monitoring

What you get in hand

Every finding is checked by a person before it reaches your report, and we fix what we find.

People check it, people fix it

  • A finished checklist of every measure, each one ticked off
  • A restore from backup that we have tested
  • The second sign-in step switched on
  • Alerts set up

How the work goes

Five steps, in the same order every time.

Before any test, you sign a scope letter: what we test, on which dates, who to call, and what we must leave alone.

Your signature comes first

  1. Step 1

    We agree what to check

    A short call, or the form at the foot of this page. Together we decide which website, server or office systems we look at.

  2. Step 2

    You sign the scope letter

    It sets the targets, the dates, the contacts, and what we must leave alone. Work starts only once it is signed.

  3. Step 3

    We check, and write it down

    One report in plain words for you, with the technical detail attached for whoever looks after your systems.

  4. Step 4

    We fix it

    We make the repairs ourselves, or together with your current IT provider or web developer.

  5. Step 5

    We check again

    A second check confirms that each problem is closed.

What we need from you

  • Our report, or the list of problems you already have
  • Access to the systems, or an introduction to your IT provider or web developer
  • Your signature on the scope letter

What it costs

Each job is a different size, so each one gets a fixed quote once the scope is agreed. You see the price in writing before any work starts.

Tell us what worries you.

Leave your name and a number. A person here calls you back the same business day, usually within an hour, and asks what you want checked. Would you rather start on your own? The free audit takes about three minutes.

  • Same day callback
  • Written permission first
  • Fixed quote

Ask us to call you back

Leave your name and number. A real person calls you back the same business day, usually within an hour.

We use your number to call you back about your request. Nothing else.

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