Monthly IT support from us starts at $1,900 a month for an office of 5 to 15 people, $3,400 a month for a business of 10 to 40 people, and $8,900 a month for 30 to 150 people. The fee covers the whole business, so hiring inside that range leaves your bill where it is. Hardware and software licences are passed on at what they cost us, with nothing added on top.
The fee buys the daily work that keeps an office running. Somebody picks up when a computer, a printer or the email stops. Every machine is watched and kept up to date, so faults are caught while they are still small. Your files are copied to secure cloud storage and the restore is tested. Your domain, your email and your website are hosted and kept current. Two-step logins and a password vault are set up for everyone. Every three months you sit down with the person who owns your account and go through what broke and what changed.
One person here learns how your business runs, which staff need what, and which machine in the corner everybody is afraid to touch. You explain your office once.
Per-computer billing moves the invoice every time you hire somebody, buy a laptop or open a second location. Our price is set by the plan, and each plan covers a range of headcount. At 10 people, Essential Support works out to $340 each a month. At 40 people, the same $3,400 works out to $85 each. Growing inside your plan’s range leaves the invoice exactly where it is, and growing past the range starts a conversation before it starts a bigger invoice.
The largest plan, Full Digital Department, is priced after the free audit, because a business with several sites has to be seen before anybody can put a number on it.
Four things are billed separately, and they go in writing before you sign. Laptops, servers and Microsoft 365 seats are billed at what they cost us, with every renewal shown on your monthly statement. Money you spend on advertising goes straight to Google or Meta and stays yours. Large one-off projects — a new office, a website rebuilt from scratch, a move to a new customer system — are quoted on their own, at a fixed price agreed before anyone starts. A piece of work from a higher plan can be added without moving up to that plan, quoted before it begins.
We take no commission from any supplier we recommend. The monthly fee is the only money we make from you.
Two prices become comparable once you know what each one includes. Three questions do most of that work. What is inside the monthly fee, written as a list rather than a category? What triggers a separate invoice, and who decides when that happens? What do you get back on the day you leave — the accounts, the passwords, the documentation, the data?
Ask for the answers in writing. A provider willing to put the list on paper is telling you something useful about how the next two years will go.
The first conversation is free, and so is the infrastructure audit. We look over what you are running and write down what is holding up, what is at risk, and what we would do first, second and third. You keep that document whether you hire us or not. Plenty of owners read it, fix two things themselves, and call a year later.
If you asked us today what your business would cost, this is the order it happens in.
Pay twelve months up front and the published price drops by ten percent. Every figure above is on the pricing page in the same words.
Leave your name and your number. A person calls you back the same business day, usually within an hour, asks how your office runs, and tells you which plan fits before you commit to anything.